Finding People Online is Not the Same as Closing a Sale

 

finding people online

Have you noticed how it is getting easier and easier to find people online? Nowadays you can find Java developers on GitHub, accountants on LinkedIn, journalists on Twitter and your  neighbour’s cat on Facebook. Everyone is leaving an online footprint somewhere, whether it’s actively pushing content out on Google Plus or just being listed for tea duties at your local church. Marketers, business developers and recruiters are getting increasingly skilled at finding not just your profile and information but also your activity trail that you leave behind when just answering a question or writing up a review.

What does all this mean? Well probably that the challenge for salespeople moving forwards will not be to find and identify prospects, rather to make the approach and win their interest and trust. Branding in all of its forms will come in handy; if a potential customer has seen your LinkedIn status updates (which weren’t just plugging your company I hope) they are more likely to take time and chat to you about opportunities. If you produce blog posts, video or podcasts you have actively contributed and will be seen as a source of information rather than just looking to do the next deal.

Do you agree with me? Please let me know in the comments!

photo by: horsager

The Shiitake We Have to Put Up With on Twitter

mushroom shiitake on twitter

In no particular order:

  • Sharing your two-bit clever quote that you found on someone’s blog post does not make you an ‘inspirational guru’.
  • Retweeting a charity appeal or using a hashtag relating to flood victims doesn’t make you a volunteer any more than applying for 50 jobs on Monster makes you employed.
  • Using hashtags like #earlyshift or #graveyardshift doesn’t make you look like you work hard, only that you are wasting time on Twitter in awkward hours.
  • Hijacking 5 hashtags to promote your new blog post “I can make you an Internet millionare in 30 days” is not going to help. It still sucks and nobody will retweet it.
  • Putting the words ‘expert’, ‘thought leader’ and ‘guru’ in your bio clearly indicates that you are delusional. Any ‘expert’ I know would never call themselves that, it’s for others to do.
  • And retweeting Mashable and/or TechCrunch all day definitely doesn’t make you a ‘social media thought leader’. A chimp can retweet Pete Cashmore and there is nothing original about it. In fact it makes you look like a complete Twitter novice.
  • Pretending that your auto-DM is a manual update by asking a question like “please tell me more about what you do, just head over to my site xyz.com and sign up first”.
  • Another auto-DM: “like our Facebook Page about cat toys” – that’s not going to happen and we both know it.
  • Actually owning up but having an excuse: “sorry about the auto-DM, it’s not how I normally interact with my followers”. Uhmm, ok then.
  • Not following back. Sure if you’re Stephen Fry you don’t need to give a damn but when you have 15 followers and people in your industry follow you, it’s probably best to follow back if you ever want to make any new friends on Twitter.
  • Protected tweets – I mean what’s that all about? The reason we’re on Twitter is that it’s a public feed. If you are looking for a platform to communicate with 4 friends, have you tried email? Or if you’re trying to hide the fact that you’re building a bomb in your basement, trust me the Federales will be wire-tapping everything that goes on your computer, protected or not.
  • Not tweeting very much as you “don’t want to be annoying”. Twitter is the one place people don’t mind lots of updates from you. Keep your restraint to LinkedIn where nobody wants to hear from you more than once or twice a day.

Any more shiitake? Let me know in the comments please!

photo by: law_keven

How NOT to Pitch Bloggers with Your Products and Services

How NOT to Pitch Bloggers with Your Products and Services

If you’re a blogger, do you ever get pitched by marketers and PR folks? I’ve had enough of bad practice in this department and here is my rant on the topic.


Do you agree with me or am I being too harsh? Please let me know what you reckon!

Related: How I’m Tweaking My Blogging Strategies this Year.

Dear Tweeters, Stop Cluttering My LinkedIn Homefeed!

LinkedIn and Twitter launched their Tweets application about a year ago. You can see exactly why they did it, LinkedIn has always been a bit boring and Twitter has been a bit too conversational. And they have both feared Facebook more than anything.

So far so good, the Tweets application is really handy and if you haven’t already done so, I urge you to activate it and see what LinkedIn connections are on Twitter and vice versa.

Setting up Tweets on LinkedIn

When you set up Tweets you can choose to share tweets from Twitter straight into your LinkedIn status updates. Most folks opt for only sharing tweets that contain the hashtag #in – a way for you to control what goes up on LinkedIn.

Others go for broke and set up a full integration where every tweet is broadcast on LinkedIn as well. This shouldn’t be an issue really if it weren’t for the fact that people tend to tweet a great deal more than they update their status on LinkedIn.

How Twitter ruins your LinkedIn homefeed

As a result, you sometimes get a completely cluttered LinkedIn home feed of users tweeting away and probably not thinking about the Tweets application. This gets very annoying and the only way to stop it cluttering one’s home screen is to remove that person from the feed until further notice (or even delete them as a connection if you are very annoyed).

Here’s a screenshot from my LinkedIn homefeed the other day:

I will admit that I tested out the full-on tweet function on LinkedIn for a week. In that week I tweeted about 20 times and I had no more profile views, no more people contacting me than normal. I suspect it did annoy a few connections though, especially when some of the tweets were responses to people on Twitter and not LinkedIn.

How it should look

The homefeed on LinkedIn is very useful as it gives you updates on people changing jobs, getting promoted, connecting to and recommending other users. These are the updates that will make the difference in your networking and should look something like this:

What you can do to get rid of Twitter clutter

When you see an update that is automated from Twitter, you can expect this user to have lots of incoming updates (at least in most cases). The best way to get rid of the user from the feed is to click in the top right hand corner of the update as per this image.

When you hit ‘Hide’ you will get another message confirming that this user has been hidden from your home feed – and you have freed up valuable network update space.

Bottom line

So my point of this blog post is basically: if you tweet more than once per day, please turn off your automatic Twitter feed into LinkedIn. If you don’t, you risk upsetting the calm and collected milieu that is LinkedIn and you could end up alienating your connections.

I am all for integrating social media platforms but we must remember that we use different platforms for different purposes. I hate the term netiquette but I guess it applies in this case. You don’t post pictures of your dog on LinkedIn, you don’t answer industry questions on Twitter and you don’t apply for jobs on Facebook. There is a time and place for everything and 50 Twitter updates from someone on my LinkedIn home screen is neither of these.

Do you agree with me or am I off my trolley here? Please let me know what you reckon!

At Link Humans, we train companies to use Social Media properly – check out our workshops for more details.