The first in unique series of conferences that Our Social Times is hosting this year in London, Paris, Frankfurt and Brussels, The Social Customer 2012 will explore how social media is reshaping the relationship between customers and organisations.
Featuring a keynote from Frank Eliason (VP Social Media, Citibank), plus case studies and discussions with BT, British Gas, Everything Everywhere, Marks & Spencer, CapGemini, Kana, immediate future and more, #SCRM12 offers invaluable insights into the future of customer service and social media marketing. It will also highlight innovative customer engagement and social CRM strategies and techniques.
Tickets are on sale now at Our Social Times, you can get a special 20% discount with this code: SML20.
Competition – tweet and win a ticket!
If your budget is tight, try your hand at this competition instead. Tweet one of these three options:
I’m planning to attend The Social Customer 2012 – London, 29 March http://bit.ly/wCN9MA #scrm12
Amazing event w/ @frankeliason, @btcare + @MarksandSpencer: The Social Customer 2012 – London http://bit.ly/wCN9MA #scrm12
I would love to attend The Social Customer 2012 in London because [your reason here!] http://bit.ly/wCN9MA #scrm12
We will monitor the hashtag and the two lucky winners will be notified via Twitter on Monday the 12th of March. Good luck!